About This Service
For participants living in shared accommodation — whether with housemates, in a supported independent living arrangement, or in a specialist disability accommodation setting — having skilled, consistent and respectful daily task support is essential to the smooth running of the household and the genuine wellbeing of everyone who lives there.
Heartful Care Services provides structured, professional daily task and shared living support — helping participants manage the everyday routines of shared household life with confidence, dignity and increasing independence over time.
We understand that shared living requires sensitive, skilled support that consistently respects everyone’s rights, preferences and needs. We create household environments where every resident feels safe, valued and genuinely heard.
What We Help With
- Shared household cleaning and maintenance routines
- Communal area upkeep — lounge, kitchen, bathroom, laundry and outdoor spaces
- Meal planning, shopping and preparation for shared households
- Assistance with laundry, ironing and linen management
- Coordinating household schedules and shared responsibilities
- Supporting participants to contribute to household tasks in capacity-building ways
- Managing household supplies, budgets and accounts
- Conflict resolution and communication support within shared living environments
- Coordination of maintenance and repairs with property managers
- Evening and overnight support for shared living participants
- Supporting positive social dynamics within the household
- Developing household routines that genuinely work for all residents
Our Approach
In shared living environments, the skill and experience of the support worker matters enormously. We deploy workers who understand the complexity of supporting multiple individuals in one space, and who bring patience, fairness and strong communication skills to every shift.
We work with all residents in a shared home to understand individual preferences and needs, creating household support plans that genuinely reflect the diversity of people living together. Regular household check-ins, open communication and proactive problem-solving are central to how we operate.
NDIS Funding Information
NDIS Registration Code
0115
Support Category
Core Supports — Assistance with Daily Life
NDIS Line Item
0115 — Daily Tasks/Shared Living
Service Area
Canberra / ACT — Gungahlin, Belconnen, Tuggeranong, Woden, Bonner, City and surrounding suburbs
Availability
7 days a week including evenings and public holidays
