About This Service
Daily personal activities are the foundation of a comfortable, confident and independent life. When these tasks become challenging due to disability, illness or changing health needs, having the right support — delivered with genuine skill and respect — makes an enormous difference, not just physically but emotionally too.
At Heartful Care Services, our support workers provide hands-on personal care assistance with sensitivity and care. We take the time to learn how you like things done, respect your privacy at every step, and continuously adapt our support to match your individual routines and preferences.
We understand that inviting someone into your personal care is a significant act of trust. We honour that trust every single day — through consistent, professional, and genuinely caring support.
What We Help With
- Showering, bathing and personal hygiene routines
- Dressing and undressing — including support with specialist garments and prosthetics
- Hair care, grooming and personal presentation
- Oral hygiene and dental care assistance
- Toileting, continence management and pad changes
- Skin care and pressure injury prevention
- Mobility assistance — moving safely within the home environment
- Transfers — bed to chair, chair to bathroom, and all related movements
- Meal preparation and assistance with eating and drinking
- Medication prompting and administration support
- Morning and evening personal care routines
- Night-time and overnight personal care support
Our Approach
Your privacy and dignity come first — always. We never rush, we never dismiss, and we never impose our preferences over yours. We match you with support workers who align with your personal preferences, including gender preferences where applicable.
Each support worker is trained in manual handling and personal care techniques, supervised regularly, and required to complete ongoing professional development. Your personal care plan is built collaboratively with you and reviewed regularly to reflect any changes in your health, goals or circumstances.
NDIS Funding Information
NDIS Registration Code
0107
Support Category
Core Supports — Assistance with Daily Life
NDIS Line Item
01_011_0107_1_1 and related line items
Service Area
Canberra / ACT — Gungahlin, Belconnen, Tuggeranong, Woden, Bonner, City and surrounding suburbs
Availability
7 days a week including evenings and public holidays
