Why choose us

Why Choose Heartful Care Services?
We don’t just provide support. We provide care you can feel.
Fully Registered & Compliant NDIS Provider
Full NDIS registration (ID: 4-LGNLQWA) from the NDIS Quality and Safeguards Commission. 15 classes of support registered. Services meet national NDIS Practice Standards and Code of Conduct.
Approved for High Intensity Clinical Supports
Specifically registered for High Intensity Daily Personal Activities — tracheostomy, ventilator care, enteral feeding, complex wound management and more. An approval held by only a select group of providers.
NDIS Plan Management — At No Cost to You
Registered Plan Manager — we handle all invoicing, payments and reporting. Funded by your NDIS plan. No out-of-pocket cost.
Family-Owned and Genuinely Person-Centred
As a family business, we bring personal care and accountability that larger organisations cannot match. Every support plan built around you — your goals, your preferences, your life.
Culturally Diverse and Multilingual Team
Team reflects the diversity of Canberra. Multilingual support. Culturally sensitive care for people of all backgrounds, beliefs and cultures.
Qualified, Screened and Supervised Staff
All workers hold NDIS Worker Screening clearances, first aid certification, and complete regular professional development. Regular supervision and performance review.
Available 7 Days a Week Including Evenings
Support available Monday to Sunday including evenings and weekends. After-hours arrangements available.
Transparent Pricing — NDIS Price Guide Rates
Strictly in line with current NDIS Pricing Arrangements. No hidden fees, no surprises, no confusing contracts.